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The process is actually a simple one: Initial Meeting - We can either come to your house to discuss your requirements or come into either of our branches. It is preferable to have the initial meeting at one of our shops so you can see a working system. Estimate - You tell us what you want to achieve, then after discussions we will come back with an estimate. At this point we set the timelines, decide what equipment you need etc. The Quote / Agreement - Once the estimate is agreed on we will send you a quote detailing all the equipment we are going to use, exactly what we will be doing, how long it will take and the cost of doing so. We will also at this point let you know if you should expect any extra costs (such as cabling, extra labour costs etc). All of our costs are very transparent so you know what you are paying for. Once you are happy with this we will send you through an agreement to sign. Phases - We normally divide a job into phases. Phase 1 will usually be the installation of cables, Phase 2 will be the installation of the electronics and Phase 3 will be testing. This will all be laid out in the agreement.